Terms and Conditions

I am a full member of the Association of Reflexologists (AoR). Being a full member of the AoR demonstrates that I have completed a quality, nationally recognised Diploma in Reflexology and have support from the AoR.

As an AoR member:

·      I am bound by the AoR Code of Practice and Ethics.

·      I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety.

·      I will always be adequately insured for medical malpractice /professional indemnity requirements. The industry standard is in excess of £5 million cover.

·      I comply with the AoR Continuing Professional Development requirements which ensures the practice is kept up to date.

·      I am compliant with GDPR data protection, please see the separate Privacy policy. Your information will remain confidential at all times.

·      As a professional and highly qualified reflexologist with AOR status, I will provide you with the appropriate bespoke treatment and support.

1. Appointments  

·      When making an appointment you agree to the Terms and Conditions.

·      When making the appointment you agree to a consultation with me prior to the treatment and you will disclose any relevant medical or lifestyle information.

2. Fees

·      The fees are as follows, they are payable in full at the time of treatment.

·      List of charges: £55 for initial consultation and £50 per session thereafter. Blocks of 6 sessions can be brought for the price of 5.

·      Fees are either payable in advance as part of a treatment package or in full at the time of treatment.

·      If you present with any condition or symptom which could be a contraindication, I reserve the right to postpone our treatment until medical advice is sought.

·      Payment can be made via - Cash, Bank Transfer, Card

3. Cancellation Policy

·      I have a 24 hour cancellation policy. As you are aware the business is dependent on the number of clients I can see in the clinic hours. Therefore, if you are unable to make a previously arranged appointment, I request that you provide me with at least 24 hours notice. This will allow me the option to re book the time slot with someone on the waiting list.

·      Less than 24 hours notice may result in a fair-use fee of 25% of the usual treatment cost. This fee will be required to be settled prior to any future bookings.

5. Treatment packages

·      I offer the option to book a package of treatments. These are provided at a reduced price as they are paid for in advance.

·      These treatments can be booked during normal working hours with no restrictions.

·      Where an appointment is booked and missed, the cancellation policy will apply.

·      These treatments are non refundable.

·      These treatments have to be used within 18 months.

6. Vouchers

·      I supply the option to buy vouchers for treatments. These may be given as gifts.

·      These treatments can be booked during normal working hours with no restrictions.

·      Where an appointment is booked and missed, the cancellation policy will apply.

·      These vouchers are non refundable.

·      These vouchers are required to be used within one year